Senior Business Analyst

Remote
Full Time
Experienced
Join a Strategy-First Digital Consultancy — Vision to Victory!
Since 1988, RDA has been a pioneer in Business and Technology Consulting, empowering mid-market and enterprise organizations to revolutionize their revenue channels and streamline operations through cutting-edge business and marketing technology applications. We proudly partner with leading brands like Marriott, Five Guys, Generali, Michigan State University, PBS, and CKE Restaurants.

Location:  Work remotely from your home office anywhere in the Eastern or Central part of ths U.S.

Responsibilities:
  • Collaborate with business owners to clarify their requirements for the strategy, design, and implementation of digital solutions spanning content management, commerce, custom application development and related integrations such as DAM, CRM, CDP, PIM, etc.
  • Extract business rules from code to review with business users.
  • Explore the current system to decipher the intricate mapping of screens.
  • Develop and communicate a product vision and strategy aligned with business goals.
  • Partner with client Product Owners on product roadmap and backlog management.
  • Partner with business leads and SMEs to enhance systems and support operational changes, identifying business and technical gaps.
  • Document key business processes and workflows.
  • Prioritize features and tasks based on business priorities and user needs.
  • Prepare business requirements documents, use cases, and systems interaction diagrams, ensuring consistency in requirements and deliverables.
  • Facilitate alignment between end-user requirements and system capabilities.
  • Serve as the primary point of contact for the development team, clarifying business requirements, resolving issues, and making recommendations as needed.
  • Review and approve functional design deliverables to ensure business requirements are met.
  • Collaborate with development teams to understand the impact of architecture on business decisions.
  • Create detailed test cases using development specifications and analyze results; support user acceptance testing through test planning and execution of test scenarios and scripts.
  • Develop training documentation and deliver training as needed to ensure effective adoption and utilization of the solution.
  • Maintain regular communication with clients, addressing opportunities and challenges in a timely manner.
  • Collaborate with a top-tier team of strategists, business analysts, engineers, architects, creatives, and UX talent.
  • Enjoy challenges and seek growth with a rapidly evolving team.
Qualifications
  • Minimum of 5 years as a Business Analyst working with stakeholders, Strategists, Technical PMs, Developers and Architects on website enhancements or custom builds in an Agile, consulting environment. 
  • Experience running workshops and writing user stories to meet business requirements required.
  • Breadth of experience with eCommerce, Strategy, Custom Application Development, Customer Data Platforms (CDP), Digital Asset Management (DAM) and/or Content Management Systems/DXP helpful. 
  • Bachelor’s Degree preferred; Certified Scrum Master helpful. 
  • U.S. Citizenship or Permanent Residency required.  

We’re seeking dedicated individuals who are eager to embrace challenges and grow with our rapidly evolving team. Apply today to meet our team virtually and discover why RDA received the Official Great Place to Work Award for a third consecutive year. No third parties please. Only US Citizens or US Permanent Residents need apply.

Join us in shaping the future of digital strategy and experience.  Apply now!



 
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